Privacy Policy
Effective Date: December 2024
This Privacy Policy describes how Eppme Digital Technologies Limited (“we”, “our”, “us”) collects, uses, and protects your information when you use the MaiGuard App (“App”) available on Google Play. By downloading and using the App, you agree to the collection and use of information in accordance with this policy.
1. Information Collection
We may collect the following types of information when you use our App:
– Personal Information: We may ask you to provide personal information such as your name, email address, phone number, and any other information you voluntarily provide to us.
– Usage Data: We may collect information about how you access and use the App, including your device’s Internet Protocol (IP) address, browser type, operating system, and the pages of our App that you visit.
– Location Data: With your permission, we may collect information about your location to provide location-based services.
2. Use of Information
We use the information we collect for various purposes, including to:
– Provide and maintain our App
– Improve, personalize, and expand our App
– Understand and analyze how you use our App
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App
– Process your transactions and send you related information
– Prevent fraudulent transactions and monitor against theft.
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except:
– To comply with applicable laws, regulations, or legal requests
– To protect the rights, property, or safety of Eppme Digital Technologies Limited, our users, or others
– In connection with a merger, acquisition, or asset sale.
4. Security of Information
We take the security of your information seriously and use reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at the contact information provided below.
6. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
7. Data Retention Clause
Maiguard Services Nigeria retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
a. Retention Period
– User data collected through the Maiguard App (e.g., account details, location data, service requests) will be retained for 24 months after your last interaction with the app, unless:
– Continued retention is necessary to comply with legal obligations (e.g., tax laws, regulatory investigations).
– Data is required to resolve disputes, enforce agreements, or prevent fraud.
– You request deletion (see “Your Rights” below).
b. Anonymization & Deletion
– After the retention period expires, data will be securely deleted or anonymized to prevent identification. Anonymized data may be retained for statistical purposes.
c. Exceptions
– Metadata (e.g., logs, diagnostic data) may be retained for 12 months to maintain app security, troubleshoot issues, and improve performance.
– Financial/transactional records (e.g., in-app purchases) will be retained for 5 years to comply with Nigerian financial regulations.
d. Your Rights
– You may request access, correction, or deletion of your data at any time by contacting privacy@maiguardnigeria.com. We will respond within 30 days, subject to legal restrictions.
e. Data Disposal
– All data is securely erased using industry-standard methods (e.g., encryption shredding) when no longer required.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
MaiGaurd Services Nigeria
Nova Road
Ugbowo – Lagos Road
Ugnowo
Benin City, Edo State
By using the MaiGuard App, you consent to this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.